Once you login, you’ll be directed to your Menopause in the Workplace Hub.

You’ll see options in the left-hand menu including your profile, view your subscriptions, transactions and access your eLearning courses.

If you are the person/ your email was used to complete the transaction, you are the master user for your organisation. This means you have access to view and manage payments, subscriptions and assign learning to users.

If your email was not used to complete the transaction, you are a sub-user. This means you can access eLearning assigned to you. 

If you need to change the master user for your organisation, please contact eLearning@henpicked.net

Here, you can update your contact details and information. Click the pencil icon next to a field to edit any of the information listed.

Only the master-user for the organisation can view payments. Sub-users do not have access.

In the “transactions” tab, you’ll see any eLearning transactions you have made along with the date, payment method and status.

If you paid by invoice for your subscription, the transaction status will not show as “complete” until your invoice has been paid. If you paid by card (Stripe), the status will show as “complete” immediately.

Here, you can also export a PDF Invoice of your transaction by clicking “…” on the far right of the option. Click “PDF”, and an invoice will save to your downloads.

Please note, only eLearning transactions will be listed here. In the coming months, you will also be able to see your transactions for Menopause Friendly membership.

In the “Subscriptions” tab, you can view a list of your active, lapsed and pending subscriptions.

If you paid by invoice for your subscription, its status will show as “pending” until your invoice is paid.

You can also find the next billing date for your active subscriptions.

Please note, only eLearning transactions will be listed here. In the next couple of months, you will also be able to see your transactions for Menopause Friendly membership.

If you have Menopause Friendly Membership, you can also access your account via your account by clicking “Menopause Friendly Membership .” Your homepage will open in a new tab.

If you are not a member, you will be directed to instructions for how to join.

If you face any issues accessing your Menopause Friendly membership, please contact eLearning@henpicked.net

You can log out of your account by clicking “Log out” in the left hand menu, or clicking the arrow next to you name at the top right of your screen, and selecting “Log out”.

Once learners have been assigned, either through invitation or signing up via your unique URL, their details will be listed (in subscriptions > sub-accounts).

For each sub account, you’ll see the number of logins and their last login date. On the right hand side, you’ll be able to click “course progress” to see the course progress %.

If you have a large number of licences, you may want to export your sub-users. Scroll to the bottom of the page (subscriptions > sub accounts) and click “export sub-users“.

A CSV file will automatically save into your downloads.

If you need to remove or amend a sub-user (i.e., use the licence for another individual), due to error or someone leaving the organisation, please contact eLearning@henpicked.net to request this.

Completed training counts as a “used licence” for that year, so if training has been completed for this licence/sub-account, changing the details will not be possible.

When the course is opened, the course overview will open.

This lists all lessons within each module. If the learner has not started the course yet, the first lesson will show “Start“.

To begin the course, click “start” on the first lesson. This will launch the learning content, and the list of modules and lessons will move to the left-hand navigation menu.

Learners continue through the course by clicking “Complete lesson“. You cannot move to a new lesson until the previous one has been completed.

Course progress % will automatically update in the top left-hand corner to provide an idea of learning time remaining.

The eLearning course should take around 30 minutes to complete.

Learners can pause and resume the course if they run out of time. Progress will save in line with the last lesson they completed.

When they login to their account again, lessons they completed will show “completed“. They can pick up where they left off by clicking “start” on the next lesson.

Once you’ve completed all lessons on the course, the course progress % at the top left of the screen will show 100%.

On the course summary page, you’ll see “certificate“. Click this, and a PDF of your certificate will be saved to your downloads.

Congratulations! Be sure to share your achievement with your network.

Only the master-user for the organisation can upgrade your subscription. Sub-users do not have access.

If you’d like to cancel your subscription, go to your account , click “subscriptions” and then click “…” next to the subscription you’d like to cancel.

Not at present. Soon, you’ll be able to manage your subscriptions to Menopause Friendly Membership and Menopause in the Workplace eLearning on demand via your account.

We’ll keep you posted. If you have any questions about your Menopause Friendly membership in the meantime, please contact membersupport@henpicked.net, and we’ll be happy to help.